Business operations, organized
The back office for your service business.
We run your website, your marketing, your lead intake and the follow-up behind them, remotely, in English and French. You keep your day for the work only you can do.
What we handle
Four parts of the office, handled for you.
Your website
Written, built and kept current, in English and French when you serve both.
Marketing
A steady rhythm of posts and emails that sound like your business, sent only once you approve them.
Lead intake
Every call, form and message captured in one place and answered.
Back-office follow-up
Quotes, reminders and the small tasks that slip when the week gets full.
Software for your industry
Some trades need more than a website.
When a business runs on paperwork, we build the system its office runs on, and we keep it running.
For moving companies
Bureau Ops runs the office.
Quotes, jobs, invoices and receipts, crews and trucks, photographs and signatures on site, in English and French.
See Bureau Ops for moving companiesFor other industries
The system your trade is missing.
We build the app or operations system your trade is missing, and we keep it running.
A custom app for your own customers can also be built, as its own project.
Who it is for
Service businesses that run on the owner’s time.
Small and medium-sized businesses across Canada, served remotely, in English and French.
How it works
Three steps, one point of contact.
1
Discovery call
A short call about your business and where your time goes.
2
We set it up
Website, intake and follow-up, configured around the way you already work.
3
We run it with you
A monthly summary of what was done and what comes next, and one point of contact who knows your file.
What stays yours
Clear lines on what is yours and what we host.
Stays in your name
Your accounts
- Your domain
- Your Google and Meta accounts
- Your advertising accounts
- Your business email
Hosted by Tandem Bureau
Your website and systems
Your website, and any system we run for you, is hosted by us and looked after as part of the service.
You can export your whole record at any time.
Nothing goes out in your voice without your approval.
If you leave, you receive a copy of your website.
Contact
Book a discovery call.
Tell us a little about your business and what takes up your time. We reply within one business day, in the language you prefer.